Нәтижелі келіссөз: алғышарттар мен амалдар. Үшінші басылым
Author: Fells Ray
ISBN: 978-601-7621-09-4
Language: Kazakh
Publisher: Almaty: OF “National Translation Bureau”
Year: 2020
Number of pages: 360
Offering a fresh perspective on the theory and practice of negotiation, this book comprehensively analyzes the basic elements of negotiation – mutual understanding, trust, dominance and ethics. He also describes methods for exchanging information in negotiations, finding solutions, and retreating. The mediation process, negotiations on behalf of the interested group, intercultural negotiations, workplace and business negotiations are also widely covered. Special attention was paid to improving the personal skills of negotiators and mechanisms for effective negotiation management. This book is an important textbook for students and professionals in the fields of business, law, human resource management, and labor relations.